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March 2005 - Posts

Our network administrator sticks with NTBackup for all his backups. He routinely checks Event Viewer on all the servers to ensure that the backup started, went smoothly and finished OK.

Except on Friday when one of our remote servers failed to finish although it didn’t log a reason why. Our network manager rebooted the server twice, each time trying to get the backup to start running. On examining Event Viewer he noticed that Microsoft Operations Manager had suffered a Critical Error trying to monitor the IIS logs folder. Of course he had no idea what this Operations Manager piece of software was and so quizzed me about it when arrived.

To get him off my back I uninstalled the MOM agent on that remote server whilst checking the Operations Console. I remarked that MOM had registered an event saying that drive E was low on space. Drive E is a large USB drive where all the backups are stored.

It doesn’t take too much thought to realise that the backups failed because there was no space on the drive. Yet the network administrator had blindly tried to get them to run without checking nor finding what the problem really was – as well as blaming the MOM agent for something totally unrelated. If it wasn’t for me, I wonder just how long it would have taken him to figure out what wrong  ?

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Where as SMS has a hugely popular list: http://lists.listleague.com/mailman/listinfo/mssms/ , MOM has a hugely popular newsgroup news:microsoft.public.mom .

And where as SMS requires configuration to get going – all I did with MOM was install the appropriate management packs and add the relevant servers.

Today I’ve already uninstalled our test installation of ACT  – MOM was complaining that it couldn’t connect to the SQL Server Agent on our test server where our test installation of ACT had gone. MOM reported the same message for our SMS box, but the SQL Server Agent

And they said MOM was hard!

(OK – so that kinda sets me up for it to all go wrong - but then that gives me an opportunity to learn!)

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I’m trying out the MOM 2005 evaluation at work on a test 2003 machine.

The only two points worth mentioning are that you need to install ASP.Net and that you need to start the SQL Server Agent and ensure that it gets started whenever the machine (re)starts.

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